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Service Guarantee


Service is the essence of a business relationship between an enterprise and customers, we know customers plays an irresponsible role in company. With above 11 years experience, VISTER has become bigger and bigger, we have set up various offices in domestic to ensure our wide-range, timely, fast reply, comprehensive and accurate service for customers, and our products widely sold all over the world, such as Europe, America, Middle East, Southeast Asia etc. We always keep innovative and productive to satisfy customers, each month we produce about 60,000 units of cameras and 20,000 units of DVRs. All products are passed 3-times strict and careful quality checking system to ensure superior quality products. And all products are passed CE, FCC, ROHS certifications. 

Do everything with heart, move customers, VISTER always pay attention to customers requirements, carefully listen to customers feedback, timely offer the solutions.

Our tenet is Quality First, Customer First, Service First. These years, VISTER products with high quality products, timely and effective service has attracted lots of customers, got their deeply trust and kept good long-term cooperation relationship.  

CSR (Consumer satisfactional research) is VISTER first criterion. We adjust company management and operation mechanism according to customers requirements, each department collaborates effectively: Our Research & development, Quality control, sales, engineering, technical support system have their own complete independent system, including professional service teams and many years of professional experience in the service ethic.   

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